Genium Inc

Responsibilities 

• He/She will become familiar with the Account Management role. The mid-term goal (after a few months) is to be an Account Manager working independently with clients and supporting them and their teams. 
• He/She works semi-independently for the first months, managing project tasks, team, timeline, deliverables, quality. 
•  He/She will have some Stakeholder (prospects, clients) interactions. The mid-term goal (after a few months) is to get him/her working with clients and teams autonomously. 
• He/She will learn how to create technical and client-facing proposals, using different templates, and improving them, bringing new exceptional ideas. 
• He/She will be developing the ability to manage multiple small to midsi]e projects simultaneously. (Content-Switching). 
•  He/She will understand the implicates behind processes for getting approvals & commitment from stakeholders on timeline, deliverables, and assumptions. 
•  He/She will follow up with clients on deliverable milestones and escalate issues to account managers or supervisors if impacting timeline, cost, or quality. 
• Responsible for keeping track of the schedule, ensuring that hours spent on projects are reasonable and aligned with the original proposal (Using Agile frameworks tools & techniques) 
• Participates in project daily and weekly review meetings and keeps the management team appraised with the project¶s status. 
•  Willingness to learn new methods that will make the team perform efficiently Strong Agile practitioner. 
• Developing the ability for tracking the projects burn rates (hours, budget) 
• Developing the mindset to be a processes advocate within the team 
• Develop the ability to detect the upselling potentials with clients. 

• Qualifications 
• 1 to 2+ years of experience with client-facing assignments, supporting clients 
• 1a2+ years managing teams 
• Detail-oriented with an orientation to quality assurance 
• 5+ years of technology industry experience 
• 3+ years of experience using Agile frameworks at work (beyond the role) 
• Bachelors or Master's degree in Engineering, Computer Science, or Business Administration 
•  Some experience gathering estimates 

[Nice to have] 

• Some experience working with remote team members 
• Preference for deadline-driven work that requires multi-tasking 
• The notion about web/mobile technologies and solutions, plus a tendency to learn something about it 
• Some previous contact with any of the project management tools like JIRA, Trello, Smartsheet, and productivity software like Google documents, Microsoft Office 

Soft Skills 

Ɣ Devote for Client-facing 

Ɣ Accountable 

Ɣ Eager to learn 

Ɣ Constant 

Ɣ Resilient 

Ɣ Great interpersonal skills 

Ɣ Active listener 

Ɣ Processes-oriented 

Ɣ Agile-minded 

Ɣ Strong tendency to take ownership of his/her responsibilities 

Ɣ Critical thinker and problem solver 

Ɣ Self-teaching habits 

Ɣ Organied at work 

Ɣ [Nice to have] Good communication skills to effectively work with overseas teams (US Clients, Eastern Europe Developers) 

Ɣ [Nice to have] Have worked on-site or in a distributed team with English-speaking people. 

Ɣ Independent (No need to be under micro-managing to do day-by-day tasks) Ɣ Upper-intermediate English level (oral/writing/reading) 

Ɣ Startup mentality (flexible, proactive, self-motivated, teamwork)